Success Stories

The Challenge

• Enhance operational efficiency and customer service.
• Generate detailed dashboard showing customer issue
• Provide a user-friendly system with visual tools for quick insights into key performance indicators.

Our Solution

• Provide clear, data-driven insights to improve efficiency and customer satisfaction.
• Enable top management to monitor key metrics and make strategic decisions quickly.

Results

• Better Decision-Making: Access to detailed analytics helps management plan strategies, allocate resources, and predict future needs.
• Improved Reporting: Enhanced reporting capabilities support better strategic planning.
• Customized Dashboards: Visual tools allow quick monitoring of key performance indicators.
• Proactive Problem-Solving: Early identification of issues through data insights ensures faster resolutions.

The Challenge

• Managing their Financial Planning and Budgeting processes.
• Ensuring smooth collaboration between the Finance, IT team.
• Preparing for the growing complexity of operations as the park evolves into a global attraction.

Our Solution

• Improved performance and faster financial processes.
• Enhanced security to protect sensitive data.

Results

• Improved Performance: Faster and more efficient financial processes.
• Enhanced Security: Better protection for critical financial data.
• Empowered Finance Team: The finance team now works more effectively with advanced tools and features.
• Future-Proof Technology: With Oracle ongoing support, the park is equipped to handle future challenges and business growth.

The Challenge

• End of Premier Support.
• To continue receiving support and improvements.
• Operational Disruption:They needed to upgrade with as little interruption as possible to keep their business running smoothly.

Our Solution

• Hyperion Planning Up
• Enhanced Capabilities

Results

• Enhanced Performance and Security: The system upgrade has greatly improved efficiency and data security.
• Oracle Support Assurance: Ongoing support from Oracle helps ensure the system’s reliability and longevity.
• Empowered Finance Team:The finance department now has better tools, leading to improved decision-making and productivity.
• Improved Employee Satisfaction:The new features and easier usability have increased job satisfaction among the finance team.

The Challenge

• Smooth Financial Operations: Ensure smooth financial operations to help grow the tourism sector.
• Manual Budget Transfers: The budget transfer process started with filling a form by cost centers and moved through three lines of approvals.

Our Solution

• Diamond Professional Consultants helped STA by implementing Oracle EPM (Enterprise Performance Management) to automate the budget transfer process.

Results

• Time Savings
• Increased Efficiency
• Cost Savings
• Improved Client Satisfaction
• Support for Growth

The Challenge

High Operational Costs, Outdated Systems, Big Data Management, Resource Allocation, Inefficient Budgeting, Loss of Data, Decision-Making Delays

Our Solution

We implemented Microsoft Analytics to automate the center’s performance management processes. This transformation allowed the center to move away from manual Excel sheets to a more efficient and accurate system.

Results

The implementation of Power BI led to significant improvements Time Savings, Improved Accuracy, Enhanced Monitoring, Improved Satisfaction, Enhanced Reputation, Supporting Vision 2030.

The Challenge

• Forecasting fuel demand

Our Solution

• Using clustering algorithms, the consultants identified distinct groups of gas station based on the various factors. By understanding the unique share characteristics of each group. They were able to develop tailored strategies to improve fuel supply and distributions and reduce shortages and waste.

Results

• The results demonstrated the success of artificial intelligence algorithm and data Analytics and predicting fuel demand with an accuracy of up to 96% which proves the cooperation between Diamond Professional Consultants and the Egyptian Ministry Of Petroleum as The Shining example of what can be achieved when sitting a common goal.

The Challenge

• Lack of a flexible and scalable planning model to allow incorporation of all programs of the Saudi government

Our Solution

• Enterprise Planning and Budgeting Cloud Services

Results

• Flawless exclusivity of the operations of multiple governmental programs contributing to the G20
• Scalability feature enabled the inclusion of financial planning processes of all divisions, improving transparency
• Data available from the different programs for crucial decision-making

The Challenge

• Complex planning & budgeting owing to multiple business units

Our Solution

• Hyperion Planning & Budgeting

Results

• Improved financial planning based on drivers-based concepts
• Financial alignment of the different segments, giving the board an overview of the authority’s activities. This created transparency across the divisions
• Improved decision-making, resulting in improved safety for the people and animals of Saudi Arabia

The Challenge

• Misalignment of financial plans and budgets across the various business units.
• Manual collaboration of financial figures

Our Solution

• Hyperion Planning & Budgeting

Results

• Automated planning and budgeting across the various business units
• Improved accuracy in planning and budgeting through integration of our solutions with their existing systems